SeatMap Cache design and functionality represent a better, more efficient approach to maximize the most up-to-the-minute measure of seating opportunities, thus better serving the broadest range of customers on every flight.
Developing an accurate and up-to-the-minute seat-map cache is a critical factor in making the very best effort to fill as many seats as possible on every flight.
The SeatMap Cache idea and prototype have been developed by Sabre Airline Solutions to effectively address issues relating to an airline being flooded with seat-map requests following a shopping call from an online travel agency (OTA). OTAs can send as many as 1,000 seat-map requests at a time, thus flooding the pre-reserved seat system.
Sabre’s research team created a seat-map cache that can be called either in-path (during a shopping request) or out-of-path (after a shopping request). The initial prototype, which has now been running for more than a year, was created for a series of five domestic airlines, four international airlines, 12 domestic markets and 12 international markets.
The prototype started with a window beginning 60 days in the future for a range of 60 days. Each night, a new day was added to the cache and any maps for the current day, and maps two days past the current date were removed, in keeping with traditional Sabre support for date change.
Seat maps are stored by trip leg, and reflect price per seat, seat availability by reservations-booking designator (RBD), seat availability and price by frequent-flyer tier, and the seat maps are also intended in the future to reflect seat availability and price by fare-basis code.