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Article
November 21, 2022
3 lessons from Star Wars that point to the future of travel retailing
Few movies have achieved iconic status and stood the test of time quite as well as Star Wars. In fact, the Star Wars franchise, created by George Lucas in the 1970s, is one of the most...
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Article
October 26, 2022
How the right equipment holds the key to optimal performance
…and how it’s essential to airlines seeking to become advanced retailers Many cyclists, myself included, are (willing) victims of the mentality that the right number of bikes to own is n+1. In other words, I always...
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Article
October 12, 2022
How experimentation delivers results for athletes
…and how it can help airlines achieve their retailing ambitions I recently wrote about intelligent technology and its role in the airline industry, I looked at how the practical application of data science using Google Cloud’s...
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Article
September 22, 2022
How data helped me conquer the Leadville Trail 100 MTB
…and how it can help airlines become advanced retailers The tipping point I’ve worked in the travel industry for more than 15 years, witnessing first-hand many ups and downs and supporting customers through critical technology projects....
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Article
September 8, 2022
5 reasons why LCCs are best placed for advanced retailing
For many organizations and industries, the word ‘change’ often carries with it a negative emotional reaction: fear, anxiety, resistance. We understand that Low-Cost Carriers are often the exception that proves the rule – embracing change and...
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Article
April 13, 2022
Why should airlines care about offers and orders?
In part one of our new series, we examined how transitioning to an offer and order model would greatly enhance the traveler experience by addressing key pain points. Now, we turn our attention to airlines, exploring...
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Article
March 24, 2022
The Future of Travel Retailing: Elevating the Passenger Experience
Sabre is forging ahead in its ambition to modernize travel industry standards and accelerate retailing transformation, standing shoulder-to-shoulder with IATA in a shared vision for the future. Over the coming weeks, we will lead you step-by-step...
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Article
January 23, 2018
Cost is still king for travelers – but how you deliver the lowest fare is key
Travelers are becoming more demanding. They want personalized travel experiences. They want convenience and the ability to book quick and simply. And they want to know they’re getting the best options available. It’s no surprise...
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Article
October 27, 2017
IATA WPS 2017: In aviation, the consumer is the disruptor
At this year’s IATA World Passenger Symposium in Barcelona, innovation in the aviation industry was at the heart of discussions. But when BBC anchor Aaron Heslehurst asked a panel of experts where that innovation will come...
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Article
June 24, 2016
New research: Hitting the personalization sweet spot for travelers through travel retail
The reality is that travelers are willing to share a certain level of personal information if there’s a clear answer to the question, What’s in it for me? Oftentimes brands see the answer to this question...
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Article
March 31, 2016
3 Millennial trends to get you thinking about your payment process
In less than a decade, millennials will make up 75% of the global workforce. The generation of the confident and self-expressive “youngsters” born between 1980 and the early 2000’s will be the largest group of travelers...
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Article
March 31, 2016
Travel hacker? Status chaser? New airfare search app uses cost of miles earned as search criteria
Travel inspiration is often a mixed bag. It’s not always simple and straightforward to explore potential trips without a fixed destination or specific date. Thankfully, Big Data is coming into the fold, powering new interfaces that...