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Whitepaper
July 14, 2016
Customer experience in hospitality: embrace data and elevate the guest experience
This report delivers key insights into how hotel brands can become customer-obsessed, build retention and generate loyalty that drives revenue.
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Report
July 6, 2016
The future of hotel booking
This trends report explores recent technological innovations within retail, tech, media and travel industries and offers practical, actionable recommendations to help hotels apply these practices to a successful retailing strategy