Sabre UX

Defining the new face of travel

This is what we do.

At Sabre Design, we apply creative problem solving with our customers to better understand the problem we want to solve. We use practical research methods to better understand our customers, their opportunities, and their context. With this knowledge, we make better design decisions for our products and customers.

Don't make me think.
- Steve Krug

What is User Experience?

We define user experience as a human need that is well-defined and elegantly met. At Sabre Design, we believe we can fundamentally change how people work, play, and live by designing compelling user experiences for the travel industry.

Design Vision

What inspires us

Make your
journey incredible

Over 3 billion people travel each year.  People travel for many reasons: business trips, honeymoons, graduations, birthdays, weekend getaways, and holidays.  These trips create the memorable moments of your lifetime. Let’s make those journeys matter!

At Sabre, we are the world’s leading provider of airline and hotel technology. We continue to shape and modernize the travel industry. In fact, Sabre is one of the Top 10 Greatest Software Ever Written, according to Information Week.  An amazing journey requires great software.

At Sabre Design, we tirelessly work to modernize your travel experiences. We continue to experiment with new technology and improve existing software. We listen and learn.  We take the trip with you.

Spark

Our Visual Foundation

As always, it begins with an idea.

Spark was created to introduce a beautiful and intuitive design to our diverse product suite, inspire and delight our users (as well as the travel industry) and create efficiency within our development lifecycles.

Efficiency is especially key to our initiative. Having a common language of readymade building blocks  opens up time to focus on more sophisticated aspects of software development, such as understanding user needs, streamlining complex workflows and introducing innovations that will drive benefit to our customers and end-users.

Know the basics of beauty.

Our approach has been as much about people as it is process. To create a design language that scales to fit the diversity of our products, from consumer-facing applications to data-intensive business solutions, we brought together a dedicated, cross-functional team of designers and developers to collaborate closely across all phases of the language creation.

We established guiding principles to help inform and direct our decisions, and we identified early on that our primary goal was to blend beautiful design with intuitiveness and strong ease-of-use. This desire to drive a consumer-grade experience into the realm of business software serves as the foundation of our language.

Community engagement has also been critical to our process. We look to our peers across the design community to help us understand how specific patterns are used in applications today, and we established a review panel to provide feedback - and challenge us  - along the way.

What we do
Discovery

We team with our designers to understand user needs for interacting with our portfolio of products. Plus, our UX research analysts keep a pulse on understand emerging best practices of user interfaces in other industries.

Design

When research indicates the need, we design components and patterns, then usability test them with users in context of the types of workflows they will support.

Code

We write the HTML, CSS and Javascript as needed while keeping the code as resource-light as possible. We ensure our code scales responsively across various device types. (and is tested across the most popular browsers and operating systems.)

Deploy

After testing the code, we publish it to our worldwide development organization and conduct ongoing training and workshops. Our eager fans convert these into the various frameworks across the product family.

Product Design

Building the best products of the future

What makes our products successful?

We believe success lies in putting our users at the center of all we do, and this philosophy permeates our product design process. At Sabre, we rely on research in the form of contextual inquiry, ethnographic studies, focus groups and more, prior to product requirements being written. Through the voices of our users, we conduct design workshops, build prototypes, and then usability-test before development begins. We then work with our product and development teams to ensure the product lifecycle and product delivery achieve the vision for our users’ needs.

Design is not just what it looks like and feels like. Design is how it works.
- Steve Jobs
Multi-Platform

Travel by nature is mobile, thus every sabre product subscribes to the philosophy of “mobile-first.”

Responsive

Responsive means our product work across all devices, but it also reminds us that being responsive to user needs’ is our key priority.

User Friendly

When was the last time your enterprise software made you smile? This is what we strive for…

Enhanced Features

We strive to surprise and delight… and to do that, we stay on the cutting edge of enabling technologies.

Indispensible

Sabre’s products sit at the heart of the travel industry and keep millions of travelers on their paths.

Award Winning

We don’t do it for the awards, but our showcase of trophies from industry luminaries is humbly appreciated.

Design Consulting

Where magic happens

Collaborate and create.

In addition to our product teams, Sabre’s Design Consulting Group is available for special projects in addition to, or outside of, products we support in our current businesses. Whether it’s a week of user research, a longer field project, a quick mobile app or a robust enterprise-wide application supporting numerous personas, The DCG is up for the job. Our team works closely with Sabre Labs as well as your executives, product and development teams to deliver solutions that will exceed your users’ expectations.

We're Hiring! (Or contact us...)

If you would like to contact our teams, ask a question, suggest an idea, or apply for a job (We’re hiring!), feel free to let us know below. We look forward to hearing from you.

recruiting@sabre.com

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682.605.2000
3150 Sabre Dr. Southlake, TX 76252