Customer Care & Support
If you need assistance with a Technical Problem or Issue please contact our Customer Care team at firstname.lastname@example.org. However, all critical issues should be reported to Customer Care by telephone so we can resolve your issue as quickly as possible.
|US & Canada Toll Free||877 367 2269|
|US Direct||817 567 9792
or 800 591 6747
|Japan Direct||0120 137 197|
|Europe Direct||+31 800 0224379|
|Uruguay Direct||598 2 518 7418|
|South Africa Toll Free||800 980 441|
Click here for a listing of additional toll free numbers in your region.
Account & Partner Management
Please use the following contacts for all other account related inquiries.
- Existing customers in the Americas, please send all questions to SHSAmerAM@sabre.com.
- Existing customers in the EMEA or APAC regions, please contact SHSIntAM@sabre.com.
- For partners with issues, please contact CCD email@example.com
- For partners needing status on channels in development or certification, please contact our Certification team SHSIntegrationCertfication@sabre.com
- Partners requiring assistance with general questions regarding Channel Connect, please email firstname.lastname@example.org
For any operational questions, system challenges, password resets etc. Please contact Customer Care at: email@example.com, or if you need urgent assistance please contact the team by phone as per phone numbers below.
Lodging, Ground and Sea Suppliers:
Sales & Product Inquiries
- For GDS Media Inquiries, please contact firstname.lastname@example.org
- For all other sales inquires, please contact email@example.com or submit a follow-up request here
Find answers to common questions 24/7
Access the Hospitality Community for immediate answers to common questions. First-time users should contact their Account Manager prior to registration.