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Hospitality Solutions and Synxis Support

Customer Care & Support

If you need assistance with a Technical Problem or Issue please contact our Customer Care team at shscustomercare@sabre.com. However, all critical issues should be reported to Customer Care by telephone so we can resolve your issue as quickly as possible.

Location Phone Number
US & Canada Toll Free 877 367 2269
US Direct 817 567 9792
or 800 591 6747
Japan Direct 0120 137 197
Europe Direct +31 800 0224379
Uruguay Direct 598 2 518 7418
South Africa Toll Free 800 980 441

Click here for a listing of additional toll free numbers in your region.

Account & Partner Management

Please use the following contacts for all other account related inquiries.

For any operational questions, system challenges, password resets etc. Please contact Customer Care at: shscustomercare@sabre.com, or if you need urgent assistance please contact the team by phone as per phone numbers below.

Sales & Product Inquiries

Find answers to common questions 24/7

Access the Hospitality Community for immediate answers to common questions. First-time users should contact their Account Manager prior to registration.