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MURPHY: In general, Sabre brings the travel
industry the most complete solutions - we are truly an end-to-end provider.
Because our products and services span all travel marketing and distribution
channels, we are able to leverage common solutions for different customers.
Last year, we applied our strengths as a technology innovator to increase
our customers' capabilities and efficiencies. For example, we now offer
travel agencies, airlines and corporations a variety of wireless products
and services to assist their customers. With Sabre® Trip Reminder,
our airline customers are able to send travelers up-to-the-minute flight
departure information via their wireless devices. We also provide bookings
capabilities for air, car and hotel reservations through cell phones and
PDAs.
We added the "publish/subscribe" capability to several of our
established systems, which means that customers are alerted immediately
when a defined event requiring action occurs. So if a flight is arriving
ahead of schedule, systems instantly notify airport personnel - enabling
them to be in place at the proper time to service inbound passengers and
aircraft.
New technologies, including movement to an open systems model, have also
strengthened our product offerings in the areas of customer relationship
management and trip shopping. Sabre® Customized Data Delivery
gives travel suppliers and agencies the ability to receive travel reservations
data in a file that's compatible with relational databases. That means our
customers can more easily perform analyses and create reports. Sabre
Trip Shopping lets travel agents and consumers shop for air, car and
hotel content simultaneously. Trip components are bundled to deliver one
total trip price.
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MURPHY: An open system is a computer platform
that permits integration and interoperation of many different applications
using a standardized format. Through the transition of our GDS and other
systems to an open systems model, we are offering customers greater access,
availability and content, faster integration and speed to market with new
technologies and products, and the continued ability to provide the lowest
airfares for travelers worldwide.
We are moving to a more service-oriented architecture. With this movement,
we are helping our customers become more responsive to their customers -
enabling them to be faster to market with new products and services.
We believe our open systems shopping platform will provide the only nonstop
capability in the industry - in other words, virtually no downtime for our
customers, scheduled or unscheduled. We expect it to offer the equivalent
of being able to change a flat tire without stopping the car - because updates
will be instantaneous while the system remains continuously available to
customers.
With lower-cost platforms that provide greater flexibility, we can focus
our investment on the business applications that best serve our customers
and the travel industry. |
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